Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better user experience by remembering your preferences and understanding how you interact with our site.

Cookies do not contain personal information that can directly identify you, but they may contain unique identifiers that help us personalize your experience with our joint health consultation services.

2. How We Use Cookies

We use cookies to enhance your experience on our website and to provide our consultation services effectively. Our use of cookies is compliant with GDPR and Romanian data protection laws.

2.1 Essential Cookies

Purpose: Required for basic website functionality

Legal Basis: Legitimate interest (essential for service provision)

Examples:

Session management and security
Cookie consent preferences
Form data preservation during navigation
Load balancing and server management

Note: Essential cookies cannot be disabled as they are necessary for website operation.

2.2 Analytics Cookies

Purpose: Website performance analysis and improvement

Legal Basis: Consent

Data Collected:

Page views and user journey paths
Time spent on different sections
Device and browser information
Consultation request patterns

Analytics data is anonymized and used only for improving our services.

2.3 Marketing Cookies

Purpose: Personalized content and relevant health information

Legal Basis: Consent

Functionality:

Showing relevant joint health content
Remembering consultation interests
Personalizing educational materials
Frequency capping for information displays

3. Third-Party Cookies

We may use services from trusted third parties that place cookies on your device. These partners are carefully selected and must comply with GDPR requirements.

Service Provider	Purpose	Privacy Policy
Google Fonts	Typography and website design	View Policy
Unsplash	Professional imagery hosting	View Policy

4. Cookie Duration and Expiration

Session Cookies

Duration: Deleted when you close your browser

Purpose: Essential functionality during your visit

Persistent Cookies

Duration: Up to 2 years maximum

Purpose: Remember preferences and improve experience

5. Managing Your Cookie Preferences

5.1 Website Controls

You can manage your cookie preferences using the interactive controls at the top of this page. Your choices are saved and applied immediately across our website.

5.2 Browser Controls

You can also control cookies through your browser settings. Here are links to cookie management for popular browsers:

Note: Disabling certain cookies may affect website functionality and your user experience with our consultation services.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have specific rights regarding cookies and personal data:

Right to consent: Choose which cookies to accept
Right to withdraw consent: Change your mind at any time
Right to access: Request information about cookies we use
Right to data portability: Request your data in a portable format
Right to erasure: Request deletion of your cookie data

7. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through:

Updated banner notification on our website
Email notification to registered consultation clients
Updated "Last modified" date at the top of this policy

8. Contact Information

For questions about our cookie usage or to exercise your rights regarding cookies and personal data:

Cookie Concerns: [email protected]

Data Protection Officer: [email protected]

General Privacy: [email protected]

Response Time: We respond to cookie-related inquiries within 48 hours.

qivanel

🍪 Manage Your Cookie Preferences

Essential Cookies

Analytics Cookies

Marketing Cookies